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Customer Experience Strategy 2024 - 2027

AlburyCity’s commitment to exceptional customer service continues with the unveiling of its Customer Experience Strategy 2024 – 2027. Building upon the successes and insights from the 2019 Strategy, AlburyCity’s second Customer Experience Strategy sets a clear trajectory for the next three years.

Customer Experience Strategy 2024 - 2027
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[4.72 MB | PDF]
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ACKNOWLEDGMENT

AlburyCity acknowledges the Wiradjuri people as the traditional custodians of the land in which we live and work and we pay our respects to Elders past, present and future for they hold the memories, culture, tradition and hopes of Aboriginal and Torres Strait Islander people that contribute to our community.